A number of people have talked to me about how difficult they find this time in history. The political upheaval, lack of civil discourse, widening disparity in wealth, increases in violent events, rapid changes at work, at home and at church – all have people...
Among the greatest challenges faced by people trying to lead, choosing between being right and being effective is among the most vexing. As people ascend the hierarchy, they often are rewarded for their point of view and ideas. The more reinforcement, the deeper grows...
We are often asked about how to engage, or ultimately deal with non-performers. Many times people have waited so long, they have effectively narrowed their options to a single, less than ideal choice – to terminate the person. In a world where talent is the next...
At one point in my time as a Peace Corps Volunteer, I employed a woman who spoke no English. When I would introduce her to English-speaking people, they would invariably speak louder to her. “She”s not deaf – she doesn’t speak the language so louder won’t help”...
Experience tells us that one of the reasons things don’t change is the people in charge spend most of the time keeping things peaceful and quiet. If we are to challenge the status quo, someone is going to have to give up something about which they care deeply. The...