Organizations striving to grow and sustain their success in these dynamic times often try to identify the characteristics in their executives that will propel the enterprise toward its potential. The prevailing thought goes something like this: we want greater...
Conventional wisdom suggests people don’t like change. Actually change is fine with people. If it weren’t we would hear stories of lottery winners declining large prize monies, people avoiding marriage and parenting, folks turning down promotions and raises. You see...
Most organizational guidance touts the importance of Collaboration. It is a trait revered by executives, leaders and cultures alike. It is a compelling concept. It is also problematic for many. Here’s why – As you would expect, people readily sign up for...
One of the challenges in leading change is ensuring that the change itself is an improvement – not just a different approach that also generates insufficient outcomes. It is striking how often this happens. The difficulty of implementing a new approach...
Pop quiz: There are three ways people get ahead in organizations. Which one best describes you? Some people are really good at taking care of or fixing things – very steady, very reliable. They often have been rewarded, even promoted for this. We call them...
Healthcare is one of the more confounding aspects of American life. We host some of the finest technology and talent in the world. We have state of the art facilities. But when we compare the overall quality to other countries we land somewhere around 42nd in the...